Frequently Asked Questions

The following are some of our most Frequently Asked Questions.

How do I order products on SutureSupply.com?

SutureSupply.com is an extension of Mercedes Medical. Give us a call, or send us a list of products you need, and we will work on your order. If you have a list from an existing supplier, send it to us and we will work to get you better pricing. You can also visit mercedesmedical.com.

 

How does The Suture Builder work?

You enter the features that you want for a suture, and our reps search through the various brands to match your needs. They’ll get back to you with a product and a price quote.

 

Will SutureSupply.com work with my GPO?

Absolutely! Our goal is to take advantage of any and all resources that will get you the best price available. Working with your GPO is key to that for many products. Don’t have a GPO? We can help you with that – it’s a good way to reduce your price on many products.

 

Is SutureSupply.com’s pricing competitive?

As a part of Mercedes Medical, SutureSupply.com strives to provide the absolute lowest price while refusing to sacrifice customer service. Our goal is to always be price competitive.

 

Do you carry other products besides sutures?

YES! We have thousands of products to choose from – general office & exam room supplies, furniture, equipment, analyzers and more! If we don’t have it, we will try and source it.

 

What is the Return Policy?

Visit MercedesMedical.com HERE for our Return Policy.